4.8 average rating from 16 Google reviews
Real reviews from real CSRA families and business owners
4.8
Average Rating
16
Total Reviews
13
5-Star Reviews
100%
Would Recommend
James Thompson
Michael and his team are absolutely incredible! They saved us over $340 a year by bundling our home and auto insurance. The process was smooth, fast, and Michael took the time to explain every detail. Highly recommend Total Quality Insurance to anyone in the CSRA!
Maria Santos
Best insurance experience I have had in over 20 years. Sarah was patient, knowledgeable, and found us coverage that our previous agent never mentioned. Five stars all the way!
Robert King
They found coverage my old agent missed entirely. Total Quality found me better coverage for less money. Cannot say enough good things about this agency.
Linda Patterson
Quick, professional, and truly personalized service. As a first-time homebuyer, I was overwhelmed with the insurance process. Jennifer walked me through everything and made it so easy.
David Mitchell
Switched from Geico and saved $28 per month instantly. Same coverage, better service, lower price. Should have switched years ago!
Susan Williams
Veteran-owned and it shows. Real integrity in everything they do. As a military spouse, I appreciate that Michael understands our unique needs.
Cyril Johnson
Total Quality Insurance stepped in, reviewed my policy, and helped me understand my options. David was incredibly knowledgeable and responsive. They really care about their clients.
Patricia Owens
Michael Torres is the real deal. He found me a BOP that saved me almost $800 a year compared to what I was paying. Professional, honest, and always available.
William Harris
Very satisfied with the service and the rates. The only reason for 4 stars instead of 5 is that the initial response took a couple days during a busy period. Once we connected, everything was excellent.
Angela Brown
Total Quality Insurance is everything a local insurance agency should be. They know the CSRA market, they care about their clients, and they take the time to find the right coverage.
Kevin Adams
Sarah compared rates from over a dozen carriers and found me coverage that was $400 less per year per property. With 3 rentals, that is $1,200 in annual savings. Incredible!
Diana Martinez
Good experience overall. Jennifer helped us get our first home insured before closing and everything went smoothly. Would recommend, especially for first-time buyers.
Thomas Lee
After a PCS move to Fort Eisenhower, I needed to get insurance set up quickly. Michael, being a veteran himself, understood exactly what we needed. True military family support.
Stephanie Clark
David Coleman helped me get workers comp, general liability, and commercial auto all bundled together. He saved me time and money. Best part is he actually understands my industry.
Marcus Johnson
Five stars without hesitation. When a tree fell on my garage during a storm, Sarah helped me through the entire claims process. She even followed up a week later. That is real service.
Carol Rivera
Solid independent agency with great carrier options. They gave me 5 different quotes for home insurance and helped me understand the differences. Ended up saving about $200 per year.
Join hundreds of satisfied CSRA families who trust Total Quality Insurance for their coverage needs.